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Senior Healthcare Support Worker – L3

Senior Healthcare Support Worker – L3 - Apprenticeship

Entry Requirements:

There are no entry requirements to this apprenticeship but employers may select apprentices with prior experience as a support worker. Apprentices without Level 2 English and Maths will need to achieve this level prior to the completion of their Apprenticeship.

Apprenticeship Profile:

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people, which includes babies, infants, young people or adults.

As an experienced support worker, you carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner. You provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence.

You may work in a range of services e.g. hospital, community, health or day care unit, birth centre or midwifery led unit, someone’s home, operating theatre, nursing or care home, assessment centre, hospice, school, prison, GP surgery, charity or voluntary organisation; working in partnership with individuals, families, carers and other service providers.

Typical job titles: Senior Healthcare Support Worker, Senior Healthcare Assistant, Maternity Support Worker, Theatre Support Worker, Mental Health Support Worker, Children and Young People Support Worker, Therapy Support worker, Rehabilitation assistant, Enablement worker


The on-programme pace will be driven by the apprentice and guided by your dedicated trainer.  It will also be affected by the breadth of experience an employer can offer prior to the end point assessment.  Typical duration will be 18 – 24 months.


This apprenticeship standard requires the qualifications listed below and S6F will provide a clear learning journey to take you from entry point through to the gateway, ready for the end-point assessment and successful achievement. In order to meet this apprenticeship standards, apprentices must:

  • Work through the apprenticeship standard displaying all the Knowledge, Skills and Behaviours required
  • Meet the 15 standards required by the Care Quality Commission [as set out in the Care Certificate]
  • Achieve a minimum of Level 2 English and Level 2 Maths
  • A regulated level 3 occupational competence qualification as specified in the option
  • A learning journal, completed in the last 3 months, ready for the end point assessment

Click on the link to see the Apprenticeship Standard Requirements – Senior Healthcare Support-Worker L3_Knowledge Skills Behaviours


The final assessment will be undertaken by an Independent Assessor and is called the End-Point Assessment.

There are three components that make up end-point assessment for the Senior Healthcare Support Worker apprenticeship standard.

  • A Multi choice and short answer test (60 mins)
  • Observation of practice – undertaken in the workplace (90 mins)
  • Learning journal – completed by the apprentices with an interview (30 – 45 mins)

The apprenticeship includes Pass, Merit and Distinction grades which are applied at the end point assessment. The assessor will check and clarify any matters arising from the multi-choice test results, the evidence portfolio or from the observation of practice.

A pass apprentice will competently perform their role demonstrating application of the knowledge, skills and behaviours against the whole standard in line with organisation and regulatory requirements and ensuring customer satisfaction. At a minimum they must meet all criteria within the Apprenticeship Standard.

A distinction apprentice, in addition to meeting the pass criteria, will consistently perform above the required level for the role.


After a period of working and gaining experience, you may be able to work towards an Assistant Practitioner or Nursing Associate post or, providing you meet the entry requirements, apply to university to become a registered healthcare practitioner.