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HR Support L3

HR Support L3 - Apprenticeship

Entry Requirements:

The entry requirement for this apprenticeship will be decided by each employer to meet their requirements, but may typically be five GCSEs at Grade C or higher.

Apprenticeship Profile:

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation.

Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.

They will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk.

In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.


The on-programme pace will be driven by the apprentice and guided by your dedicated trainer.  The HR Support apprenticeship should typically be completed within 18 months.


There are no required mandatory qualifications for this apprenticeship. However, employers can use qualifications to ensure robust technical knowledge and competence. This will be discussed with each individual employer to ascertain their needs. Apprentices without Level 2 English and Maths will need to achieve this level prior to completion of their Apprenticeship.

In order to meet this apprenticeship standards, apprentices must:

  • Work through the apprenticeship standard displaying all the Knowledge, Skills and Behaviours required
  • Achieve a minimum of Level 2 English and Level 2 Maths

Optional – BTEC Level 3 Diploma in Business Administration

Click the link to see the Apprenticeship Standard Requirements –  HR Support L3_Knowledge Skills Behaviours


The final assessment will be undertaken by an Independent Assessor and is called the End-Point Assessment. There are two components that make up the end-point assessment for the HR Support apprenticeship standard:

  • Consultative Project – contains a range of evidence demonstrating that the apprentice has met the requirements of specific knowledge and skills as set out in the standard
  • Professional Discussion – explores the specific skills and behaviours set out in the standard

Marks will be allocated across the two assessment components being assessed. The total percentages will make an overall percentage and decide what grade you get overall and will be either Fail, Pass or Distinction.

At the end of the End-point Assessment, you will be told how you have done by the Independent Assessor and they will apply for your Apprenticeship Achievement Certificate.



Successful completion of this standard will enable the individual to apply for Associate Membership (Assoc CIPD) of the Chartered Institute of Personnel and Development (CIPD), the professional body for the HR sector, if they take the qualifications suggested. Without the qualification, individuals can become an Associate Member of CIPD if their end point assessment is carried out by a provider approved by the professional body.

It forms the foundation of a career within the profession, giving the base for further development through a career path within an organisation and/or through the HR Consultant/Partner apprenticeship. The apprentice can choose to stay within core HR or diversify into one of the specialist areas of HR.