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Business Administrator – L2

Business Administrator – L2 - Apprenticeship

Entry Requirements:

This apprenticeship is designed for learners starting out in a business administration role.  There are no specific recommended prior learning requirements but it would be helpful if you already held English and Maths at Grade D/3 or above.

Apprenticeship Profile:

A Level 2 Apprenticeship in Business Administration is aimed at those working as part of a team in a supportive role, in an office environment. You will be responsible for providing information and resources to others.

The apprenticeship will provide you with a range of skills and experiences while working in an administrative role. You will learn the core principles in business admin as well as building up knowledge and develop the necessary practical skills to carry out your job efficiently. Learners will develop an understanding of all areas of business admin such as the use of office machinery, electronic and manual filing systems, meeting and greeting visitors, mail handling and researching information, as well as many more.

Job roles may include: Receptionist, office administrator, HR assistant, junior secretary, administration assistant.


The on-programme pace will be driven by the apprentice and guided by your dedicated trainer.  The Business Administration apprenticeship is a minimum of 12 months and should typically be completed within a 12 to 15 month period.


This apprenticeship framework requires the qualifications listed below and S6F will provide a clear learning journey to take you from entry point through to the gateway, ready for the end-point assessment and successful achievement. In order to meet this apprenticeship standards, apprentices must:

  • Work through the apprenticeship standard displaying all the Knowledge, Skills and Behaviours required
  • Build a small electronic portfolio of evidence
  • Functional Skills Level 1 in Maths, English and ICT
  • BTEC Level 2 Diploma in Business Administration Knowledge & Competence
  • Employee Rights and responsibilities (ERR)



All units within the above qualifications will be internally assessed.  Your progress is monitored by your trainer and assessments will be agreed between you, your manager and trainer, throughout the course, with the majority being undertaken on-the-job.

Assessments can be carried out in various ways but will certainly include observation of your performance.  Your knowledge and understanding will be gained through your response to questions, which will be written and/or spoken.

Throughout the apprenticeship, you will build an electronic portfolio, which will contain support material and other proof of your skills and knowledge, such as assignments, case studies, testimonies from your manager and work colleagues.  Your trainer will guide you on what is required.


The level 2 apprenticeship is an ideal stepping stone and on completion of this, you could have the opportunity to progress to a Level 3 Advanced Apprenticeship in Business & Administration or other areas such as Customer Service and Management.